The Sony SRG-X400 is a discontinued 4K IP PTZ camera featuring 30x optical zoom and NDI|HX capability. Smart-Boards supplies this model across the GCC and Africa, offering quote-only pricing, logistics support, and after-sales assistance for multi-site deployments.
This Sony SRG-X400 delivers 4K UHD resolution at 30fps when paired with the optional license, alongside standard Full HD output. It utilises a 1/2.5-type Exmor R CMOS sensor to capture clear imagery, supporting 30x optical zoom with clear image zoom for 4K and 40x for HD. The camera operates via IP streaming, PoE+, HDMI, and 3G-SDI, making it suitable for diverse conferencing environments.
Smart-Boards, an authorised reseller, manages the supply chain for this device across the GCC and African markets. While the unit is discontinued, the team confirms current availability or suggests successor models. We provide live demonstrations, quote-only pricing for education and government sectors, and verified shipping to GCC countries and select African nations from our Dubai office.
Key features
- Optical Zoom - Features 30x optical zoom with clear image zoom for 4K and 40x HD zoom, covering a 70° horizontal viewing angle.
- Connectivity - Supports IP streaming via RJ-45, HDMI, and 3G-SDI outputs, along with PoE+ power and VISCA over IP control protocols.
- Mounting Options - Designed for ceiling installation using the included ceiling brackets, wire rope, and screws, with a compact 158.4 x 177.5 x 200.2 mm form factor.
- Audio Inputs - Includes two 3.5 mm mini-phone inputs for microphone or line-level audio, allowing direct connection to external audio sources.
- Power & Weight - Weighs 1.8 kg and operates on DC 10.8 to 13.2 V or PoE+ (IEEE 802.3at), with a maximum power consumption of 25.5 W.
Ideal for conference rooms and lecture halls requiring high-definition video capture, suitable for buyers across the GCC and Africa seeking reliable AV infrastructure.
Request a quote: email info@procure.ae or call +971 4 546 5041. Smart-Boards: supply and shipping across the GCC and Africa, installation in the UAE.
General
- Model
- SRG-X400
- Product type
- PTZ Camera
- Key features
- 4K output (requires optional 4K license), 30x optical zoom with clear image zoom, NDI|HX (license sold separately), IP streaming, PoE+ power, ceiling mount
- Data rate
- 512 Kbps to 50 Mbps (IP stream)
- PoE
- PoE+ (IEEE 802.3at compliant)
- Protocols
- IPv4, IPv6, HTTP, HTTPS, RTP/RTCP, RTSP, UPnP, VISCA over IP
- Speed
- Pan 1.1 to 101°/s; tilt 1.1 to 91°/s
Display
- Colour
- White / Black
- Resolution
- 4K UHD
- Viewing angle
- approx. 70° horizontal (wide)
System
- Storage conditions
- -20 to +60 °C
Connectivity
- Ports
- HDMI × 1, 3G-SDI × 1, IP streaming (RJ-45) × 1, VISCA IN/OUT RJ-45, microphone input 3.5 mm × 2
Camera & audio
- Audio in
- 3.5 mm mini-phone × 2 (mic / line selectable)
- Camera
- 1/2.5-type Exmor R CMOS, approx. 8.5 MP effective
- Zoom
- 30x optical (4K with clear image zoom); 40x HD with clear image zoom
Physical & warranty
- Mounting type
- Ceiling mount (with ceiling bracket)
- In the box
- AC power adaptor, IR remote commander, ceiling brackets (2), wire rope, M3 and M2.6 screws, HDMI cable fixing plate, warranty
- Operating temperature
- 0 to 40 °C
- Power consumption
- 25.5 W max
- Dimensions
- 158.4 x 177.5 x 200.2 mm
- Weight
- 1.8 kg
- Input voltage
- DC 10.8 to 13.2 V
How do I get a price for this product?
Do you deliver across the GCC and Africa?
Do you offer installation and setup?
Is there a warranty?
Can I order in bulk for schools or offices?
Is the Sony SRG-X400 still in production?
No, the Sony SRG-X400 is a discontinued product. Smart-Boards can confirm current stock availability or recommend the current successor model for your specific application needs.
Which countries receive delivery?
We ship to GCC countries (UAE, KSA, Qatar, Kuwait, Oman, Bahrain) and select African nations through established logistics partners. Delivery times depend on the country and order size, confirmed on the quotation.
Is on-site installation available outside the UAE?
On-site installation is provided within the UAE only. For other countries, units are delivered ready for local setup, with remote guidance available if needed to assist your technical team.
Does it support NDI|HX?
Yes, the camera has NDI|HX capability, but the NDI|HX license is sold separately. You must purchase the optional license to enable this feature for your IP workflow.
What is included in the box?
The package contains the camera, AC power adaptor, IR remote commander, ceiling brackets, wire rope, M3 and M2.6 screws, HDMI cable fixing plate, and warranty documentation.
What is the maximum pan speed?
The camera supports a pan speed of 1.1 to 101°/s and a tilt speed of 1.1 to 91°/s, allowing for rapid positioning during live presentations or meetings.
Can I get a demonstration before purchasing?
Yes, Smart-Boards offers live or virtual demonstrations before purchase. This allows you to verify the camera's performance and compatibility with your existing AV systems in the GCC or Africa.
Delivery across the GCC & Africa
We ship to the UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, Oman and across Africa at the lowest possible cost through established logistics partners. Lead times and freight are stated clearly in your quotation.
On-site installation in the UAE
Professional installation, mounting and configuration are available within the UAE. Outside the UAE the product arrives ready for local installation, with remote setup guidance from our team.
- Export-grade packing and transit insurance
- Procurement-ready documents for tenders and projects
- Wall mount or mobile stand fitting (UAE)
- Manufacturer warranty, optional annual maintenance contract
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